Frequently Asked Questions

Account or checkout requirements may depend on the options available on the Saloka Pure website at the time of purchase.

Registered customers may be able to view their orders from their account. You can also contact us with your order number if you need assistance.

Available payment methods are displayed during checkout and may include online payment options and Cash on Delivery where enabled.

Cash on Delivery may be available for eligible orders and locations when enabled. The available payment options will be shown during checkout.

Shipping charges depend on the current store policy and may vary based on the order value or promotion. The applicable amount will be shown during checkout.

Free shipping may be available above a specified order value or during promotional offers. Any applicable condition will be reflected during checkout.

Delivery time depends on the destination, courier service and product availability. Estimated timelines may vary.

Please contact us as soon as possible if you want to cancel an order. Cancellation may not be possible after the order has been dispatched.

Contact us with your order number and photographs of the product and packaging. We will review the issue according to our Return / Refund Policy.

You can use the contact details or contact form available on the Saloka Pure website.