Shipping Policy

Shipping Policy

Saloka Pure aims to process and dispatch orders as quickly and carefully as possible.

Order Processing

Orders are generally processed after successful order confirmation and payment verification where applicable. Processing time may vary during weekends, public holidays, promotional periods or periods of unusually high order volume.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the order is confirmed. Free-shipping offers may be subject to minimum order values or promotional conditions.

Delivery Time

Delivery times may vary depending on the destination, courier partner, product availability and other logistical factors. Any delivery timeframe shown on the website should be treated as an estimate rather than an absolute guarantee.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address, mobile number and other required details.

Delivery Attempts

Courier partners may contact the customer or make multiple delivery attempts depending on their operating procedures. Orders returned due to unsuccessful delivery attempts may be subject to additional shipping charges if resent.

Damaged or Missing Shipment

If your parcel arrives visibly damaged, contains an incorrect item or appears to have missing products, please contact us as soon as possible with your order details and supporting photographs where applicable.

Delivery Delays

Delivery may occasionally be delayed because of weather, transport disruption, courier issues, public holidays, regional restrictions or other circumstances beyond our reasonable control.

Contact Us

For shipping-related assistance, please contact Saloka Pure through the contact details provided on our website.